Council is exploring how we connect and communicate with our community, so we can make our communications better now and into the future.

You can complete a survey on your preferred way to stay connected or participate in one of our focus groups.

About the sessions

The focus group sessions will explore, discuss and provide feedback on key themes, including:

  • communicating with different groups and needs
  • how we might get more from our existing communications
  • new ways to communicate
  • a proposed customer charter
  • aharing the customer charter in the community.

Discussions and feedback from the sessions will guide the development of future communications and give valuable direction on our customer charter.

Sessions will be held from 6 pm to 8 pm on:

  • Tuesday 10 December at Port Melbourne Town Hall
  • Thursday 12 December at South Melbourne Town Hall

Registrations closed at midnight on Sunday 8 December 2019.

Registration form for Council's Communications Focus Groups

Demographic information is being collected to assist Council in selecting participants who are representative of the population of the Council area. Council will not publish any personal details collected as part of this project. For more information about Council's Privacy Policy contact the Privacy Officer via ASSIST on 03 9209 6777 or email assist@portphillip.vic.gov.au

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What gender do you identity with? Required
Please indicate your age Required

Note participants must be 18 or over.

What is your primary connection to the City of Port Phillip? Required
Which suburb do you live in? Required
Do you speak a language other than English at home? Required

Click and drag the sessions into the right hand side box to rank your preference.

  1. Thursday 5 December at St Kilda Town Hall #
  2. Tuesday 10 December at Port Melbourne Town Hall #
  3. Thursday 12 December at South Melbourne Town Hall #