A fairer way to manage parking

In 2019, we asked our residents, businesses, workers and visitors about their use of and thoughts about carparking in our City, as well as any suggestions they had for improving its availability and access.

Our City is growing - increasing the need for fairer and more reliable access to parking. After extensive engagement with our residents, businesses, workers and visitors, Council has developed a new Parking Management Policy to:

  • address the City’s existing and future growth and transport challenges, and
  • ensure fairer and more reliable access to parking in all locations at all times.

Developing new policies for paid and time-controlled parking, and on-street permits was identified as a priority in the Council Plan 2017-27 and Council’s Move, Connect, Live: Integrated Transport Strategy 2018-28 (the Strategy). The Strategy includes a 10-year program of actions for Council, its external partners, and the community to work together to create a well-connected city for the future to make it easy for people to move around and get to places in a way that suits them as the city grows.

The new Parking Management Policy will act as a framework not only for parking permits but for overall management of Council’s 53,000 on-street and 4,000 Council-owned off-street car spaces.

Following community engagement 14 changes were made to the draft Policy including;

  • more clarity on residential parking areas and how permits work on the boundaries of these areas.
  • introducing a Temporary Parking Permit to provide a flexible option for occasional short-term parking needs with a daily fee that reflects the value of the space.
  • discount permits and vouchers for concession card holders. The text has been revised to better reflect Council’s support to residents experiencing disadvantage, by providing the first permit free, and subsequent permits or booklets of vouchers discounted by 50%.
  • more clarity on how driveways are considered in calculating the maximum number limit of Resident Parking Permits for households and reasoning for not including rear laneway access in this calculation.
  • introducing a permit eligibility review provision, as residents are entitled to request a review if they are experiencing exceptional circumstances as detailed in the Policy.
  • retaining all-day paid parking rates in response to feedback from local businesses and workers around demand responsive time controls and pricing to manage car parking availability.
  • removing reserved parking permit type as no longer required.
  • better clarification of Policy terms, definitions and wording.

The new Parking Management Policy was endorsed by Council on the 19th February 2020.

Thank you to everyone who attended a workshop and/or completed the Parking Management Policy survey. The results of this community engagement are available for download in the 'Feedback from our community' section of this page (below).

Frequently asked questions.

Find the answers to your questions about the Parking Management Policy.